Milker grants a 30 days Right of Cancellation; effective from the day you receive your goods.
You are obliged to return the item(s) in substantially the same condition, quantity and packaging as it was received.
The following conditions apply to shipping costs:
1. If you wish to exchange a product or to exchange part of an order, Milker will cover your postage costs for sending goods to Milker (up to only € 11). If so, send a picture or scan of your postal receipt to firstname.lastname@example.org stating your order number.
2. If the entire order is returned, the buyer will cover the costs for both the delivery and return shipping
3. If parts of the order are returned so that the order thereby has less value than the Free Shipping Limit stated on our website, the buyer will cover the costs for both the delivery and the return shipping.
NB: Always send returned goods with distribution to our warehouse "DIRECT"(Milker, c / o Prime Cargo, Greve Main 17, DK-2670 Greve). Return parcels sent for pick-up in a parcel shop or the like cannot be processed - and will be returned automatically.
Please note that it is not possible to exchange and return underwear with a broken seal.